Effective Date: October 1, 2026
The Bryant Group Insurance Agency LLC (“The Bryant Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with our website at https://bryantgroupinsurance.com/ or communicate with us through our website, forms, telephone, email, or text messaging services.
1. Information We Collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including:
First and last name
Telephone or mobile phone number
Email address
Mailing address
Information submitted through our consultation or contact forms
Information related to your insurance questions or requests
Appointment or consultation information
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
Respond to your questions and requests
Respond to consultation or appointment requests
Contact you regarding services you have requested
Provide customer service
Provide information about insurance products and services
Schedule, confirm, or follow up on appointments
Communicate with you by telephone, email, or SMS when you have provided the appropriate consent
Improve our website and services
Maintain and operate our website
Comply with applicable laws and regulatory requirements
Protect our business, website, customers, and users from fraud or unauthorized activity
3. SMS and Mobile Communications
If you voluntarily provide your mobile telephone number and separately consent to receive SMS messages from The Bryant Group Insurance Agency LLC, we may use your mobile number to send the types of messages described in the SMS consent disclosure presented to you when you opt in.
Depending on the consent you provide, SMS communications may include:
Customer service communications
Consultation or appointment-related messages
Informational messages
Follow-up communications
Promotional or marketing messages, if you separately consent to receive them
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to an SMS message. For assistance, reply HELP.
Mobile Information Non-Sharing
We do not sell, share, rent, or provide your mobile phone number or SMS opt-in/consent information to third parties or affiliates for their own marketing or promotional purposes.
Your SMS opt-in data and consent will not be used by unrelated third parties to send their own marketing or promotional messages.
We may use service providers or subcontractors that assist us with business operations, communications, customer service, scheduling, website operation, or SMS delivery. Such providers may process information solely as necessary to provide services to us and are not authorized to use your SMS opt-in information for their own independent marketing purposes.
This mobile-information provision applies specifically to mobile numbers and SMS consent/opt-in data.
4. Information Sharing
We may share information when reasonably necessary to operate our business, including with:
Service providers that help operate our website
Communication and messaging service providers
Scheduling and customer-service providers
Technology providers
Professional advisors
Government agencies or regulatory authorities when required by law
We do not sell your personal information.
We do not share your mobile phone number or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Website Technologies
Our website and third-party service providers may use cookies, analytics tools, pixels, or similar technologies to help operate the website, understand website usage, remember preferences, and improve our services.
You may be able to control or disable certain cookies through your web browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
7. Your Communication Choices
You may contact us at any time regarding your communication preferences.
For SMS messages:
Reply STOP to opt out of SMS communications.
For assistance with SMS communications:
Reply HELP for help.
You may also contact us directly using the contact information below.
Please note that opting out of marketing or informational SMS messages does not necessarily prevent us from contacting you through other methods when necessary to provide services you have requested or as otherwise permitted by law.
8. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or resources.
We are not responsible for the privacy practices, content, or security practices of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.
When we update this policy, we will revise the Effective Date at the top of this page.
We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The Bryant Group Insurance Agency LLC
3419 NW Evangeline Thruway
Carencro, LA 70520
Phone: 337-735-1655
Website: https://bryantgroupinsurance.com/